Today, we’ll delve into the next pillar of trusted leadership: reciprocity. In the workplace, reciprocity is a leader’s commitment to the well-being of their team members, the organization, and themselves. It’s about emitting the kind of energy and responses that they would like to receive in return. In essence, it’s a cycle of mutual benefit. Reciprocal relationships are not just beneficial. They are the bedrock of trusted leadership, fostering a sense of shared responsibility and commitment.

So, how do leaders build reciprocity in the workplace? First, by getting to know and understand their employees. Listen to what is important to them, excites them, and what their dreams consist of. Secondly, by helping them improve their performance, identifying ways to grow, and challenging them with new opportunities. We let people know we care about them and look out for their best interests when we share our expertise, insights, and advice about what they can do differently to achieve their goals and dreams. Finally, leaders build reciprocity by inspiring their employees to achieve their goals and perhaps even more. Focus on their strengths and accomplishments. Be a mentor that helps them see their greatness. Share your story of struggles you got through and thrived despite obstacles and setbacks. Create hope.

However, it’s important to respect individual choices. If an employee is content in their current role and doesn’t aspire to a change, it’s crucial to avoid judging or pressuring them. Instead, support them in their present position and be there for them if they decide to explore new directions in the future. This understanding and empathy are key to fostering a culture of reciprocity and trust.

Reciprocity builds trust and is predictable. When we become aware of what we inspire in others, we can use this to positively influence our employees and ourselves.